FOR ALL IT SOLUTIONS AND HR NEEDS

RESPONSIBILITES

• Provide simple technical support services including: Data Centre operations and service provisioning
• Assist to equipment setup and decommission in the rack
• Perform smart hands of customer request and tape backup Services
• Perform general Incident handling and escalation to upper tier
• Update equipment inventory management system and rack information.
• Perform vendor co-ordination, arrange onsite access and escort vendors in Data Centres
• Follow procedures, instructions and checklists to complete tasks with good quality
• Ensure all client requests and other ad-hoc duties are processed in an efficient and timely manner
• Other duties as assigned by supervisors

REQUIREMENTS

• HKCEE/ DSE or above.  IT-related qualification is an advantage  
• Minimum 1 year working experience in computer operation
• Experience in UNIX, Linux, IBM AS400 or Windows operation an advantage
• Understanding of data centre concepts (Space, Power, Cooling)
• Experienced in data Centre facility, cabling and network fault recovery, etc will be an advantage
• Possess professional certificates (i.e. CCNA, CDCP, ITIL) is definitely an advantage
• Good communication and interpersonal skills
• Willing to perform 24x7 shift duty (50 hours a week)
• Able to work independently

Our client offer bank holidays, medical and dental insurance, 14 days’ annual leave, excellent career prospects & attractive remuneration to the right candidate.

Job Description:

• General IT support duties, Hardware installation, maintainence and repair, handling IT enquiries from users, providing IT technical support and troubleshooting, provide on-site training
• Work site : Control Point (e.g. Huanggang, Lo Wu, Lok Ma Chau, Sha Tau Kok..etc)

Requirements:

• Diploma holder in I.T. , Electrical and Mechanical related disciplines
• No relevant working experience is required and on-job training will be provided;
• Diligent, responsible, hard working and able to work under pressure;
• 7 x 24 shift, 9 hours / 12 hours a day, 5 days week on roster basis;
• Immediate available is preferred

Requirement :

• Higher Diploma holder or above in the field of Electronic Engineering
• With at least 2 years relevant working experience in design and installation and/or operation and maintenance of Electronic Systems such as Closed-circuit Television System.
• Basic spoken and written English and Chinese
• Good typing skills (both English and Chinese) and use of computer, including MS office
• Experience in handling HKSAR Government document is preferable
• Possess a valid Construction Industry Safety Training Certificate is preferable

Responsibilities :

• Daily operation and maintenance of the systems and installations in customer sites
• Site progress and contract monitoring, payment certification and other tasks assigned by supervisor.

Office hours : Mon-Fri   08:30-17:30 or 09:00-18:00

Working location : Heung Yuen Wai Boundary Control Point, Ta Kwu Ling (打鼓嶺香園圍香港口岸)