FOR ALL IT SOLUTIONS AND HR NEEDS

Responsibilities and Duties:
• Monitor and control the compliance performance against the International
Quality Standards, such as ISO 9000, 20000, 27001 and 22301, in addition to
the Corporate requirements such as Data Privacy, Risk management and
Business Continuity.
• Manage internal ISO audits and represent the regional offices in surveillance
audits.
• Facilitate Corporate and Quality training programmes managed by the CQA
Team and provide performance review and feedback to promote continuous
improvement.
• Maintain a high quality of QMS document standard and adhere to the
Company’s specific requirement.
• Represent the regional offices in the Monthly Quality Meeting to provide
regular updates.
• Provide regular progress status reports relating to compliance and quality
tasks.
• Proactively manage tasks with stamina on risk-based thinking.
• Work closely with the team members across HK and all regional offices to
ensure the necessary and standard alignment. will be a member of our CQA team to manage the quality
compliance exercises across the regional offices in locations such as Singapore and
Malaysia, to demonstrate expertise in managing compliance to
international quality standards and corporate requirements.

Requirements:

• Bachelor’s degree in Quality Management, Business Administration or related
  disciplines.
• At least 3 years of work experience in Quality reviews and audits.
• Qualified ISO 9001 & 27001 Internal Auditors.
• A good knowledge of ISO 20000, 22301, CMMI, Six Sigma, Data Privacy or GDPR requirements is an advantage.
• Knowledge in programming (such as Macro, SQL and Java) is a definite advantage.
• A self-starter with great attention to details and critical thinking skills to manage multiple tasks.
• A responsible and proactive team player who respects and enjoys the diversity of cultural, social and academic backgrounds in the organization.
• Good command of written and spoken English is a must.

Main duty:

• Manage and improve quality management system and production system, track and deal with various quality issues.
• Management of IQC and FQC departments, responsible for supervising and leading the quality inspection and monitoring of parts and watches to ensure that product specifications and inspection standards meet customer requirements.
• Responsible for handling overseas customers' quality inspections at the factory (need fluent English).
• Respond to customer quality complaints and follow up, proactively resolve and find long-term improvement solutions.
• Continuously improve product quality, thereby comprehensively improving product quality.
• Supervise the certification and maintenance of the quality management system ISO9001.
   

Entry requirements:

• College degree, fluent English communication with overseas customers and mandarin is preferred.
• Has many years of quality inspection and monitoring experience in the high-end quartz watch, automatic watch, accessories and finished products in the watch industry.
• Have excellent quality management concepts, proficient in and use various quality methods, familiar with commonly used clock and watch product testing and measuring instruments, equipment.
• Excellent leadership skills: decision making, execution, coordination and problem solving skills. 
• Understand general computer operation.

Job duties:

•  Be a key member in an internal Business Operation team to drive operational improvement in the company which includes process, system and organization
• Evaluate existing processes, and drive for to-be process design for internal systems
• Understand interdependency among systems and propose change on a detailed and holistic level
• Participate in business requirement analysis and user requirement studies for new system design/enhancement
• Assist in solution evaluation and prioritize competing business demands
• Liaise with IT team to ensure the proposed solution design would meet business requirement
• Co-ordinate testing and/or trial runs with users to make sure new system/system enhancements will be functioning as expected
• Prepare training materials and support users on enhanced areas or new systems

Requirement:

• Bachelor Degree in Business administration, Information Technology, or related disciplines
• Minimum 1 year experience as IT business analyst 
• Excellent team player with good analytical, problem solving and interpersonal skills
• Keen learner, fast-paced and detailed oriented with a proactive mindset
• Good knowledge in MS Office, in particular MS Excel
• Good in verbal and written communication in English, Cantonese and Putonghua
• Knowledge in QlikView and/or SQL is an added advantage