Data Centre Operations Engineer (Ref : ET_AT_DCOE)

RESPONSIBILITES

• Provide simple technical support services including: Data Centre operations and service provisioning
• Assist to equipment setup and decommission in the rack
• Perform smart hands of customer request and tape backup Services
• Perform general Incident handling and escalation to upper tier
• Update equipment inventory management system and rack information.
• Perform vendor co-ordination, arrange onsite access and escort vendors in Data Centres
• Follow procedures, instructions and checklists to complete tasks with good quality
• Ensure all client requests and other ad-hoc duties are processed in an efficient and timely manner
• Other duties as assigned by supervisors

REQUIREMENTS

• HKCEE/ DSE or above.  IT-related qualification is an advantage  
• Minimum 1 year working experience in computer operation
• Experience in UNIX, Linux, IBM AS400 or Windows operation an advantage
• Understanding of data centre concepts (Space, Power, Cooling)
• Experienced in data Centre facility, cabling and network fault recovery, etc will be an advantage
• Possess professional certificates (i.e. CCNA, CDCP, ITIL) is definitely an advantage
• Good communication and interpersonal skills
• Willing to perform 24×7 shift duty (50 hours a week)
• Able to work independently

Our client offer bank holidays, medical and dental insurance, 14 days’ annual leave, excellent career prospects & attractive remuneration to the right candidate.