FOR ALL IT SOLUTIONS AND HR NEEDS

Responsibilities:

• Design, create and assign backup plans on a per client/device type basis
• Provide daily 3 level technical support and troubleshooting in enterprise Backup (TSM, VERITAS NetBackup, Veeam..etc) and native OS backup.
• Provide daily level 3 level technical support in dedupe storage appliance and tape storage.
• Provide the upgrade and tuning on the backup infrastructure
• Provide consistent feedback to upper management regarding customer issues, challenges, risks, and status of engagements.
• Perform critical incident response, troubleshooting, and remediation activities during outages or periods of performance degradation
• In-depth understanding of ITIL Processes , specifically Change , Incident and Problem Management
• Develops and deploys training, documentation, and communication of disaster procedures.
• Develops service level recovery standards and agreements with clients.
• Manage the backup and DRS (Disaster Recovery Service) team in APEA
• On-call support required to provide support services as required

Requirements:

• Degree holder in IT or related disciplines is a must
• At least of 3-5 years of relevant experiences
• Hands on experience in managing enterprise Backup (TSM / VERITAS NetBackup / Veeam) application, tape library, dedupe storage appliance and SAN & NAS Storage is a must
• Hands on experience in deployment and supporting large scale backup environment, enterprise storage and HCI are preferable
• Experience and a good understanding of Unix, Microsoft and VMware administration
• Excellent communication skills
• Strong leadership and organizational abilities to give the team direction
• Good command of spoken and written English

Job duties:

• To plan, direct, manage and coordinate IT projects, works and misc. tasks related to Internal IT, installation, and ensure stable operation of the organization’s IT assets.
• To help developing, maintaining, supporting, and optimizing all new and existing internal IT related.
• Developing, supporting policies and procedures to ensure consistent implementation of best practices.
• Collaborating with key business stakeholders to deliver services that support IT transformation as well as improve the current IT delivery across the company.
• Mentoring and coaching members of the team.
• Assisting in BAU operations and project work.
• Provides projects and tasks management “ownership” of problem thru final resolution.
• Prepare RFQs, contracts, scope of work reports, and other documentation for IT projects and related.
• Cost conscious, perform cost analyses and reports for projects and IT related.
• Assess, approve, and administer all projects related.
• Manage and ensure enforce and effectiveness of policies.
• Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding projects related activities.
• Manage projects and operational costs; conduct near- and long-term financial forecasts.

Requirements:

• At least 5 years work experience of similar capacity
• IT Technologies and cost conscious
• Knowledge in IT projects and governance
• Knowledge in IT related terms
• Familiarity with ITIL or IT processes PREFERABLY MCSE or MCSA is a plus Background in Information Technology or Compliance, governance, risk management or project Management is an advantage

Requirements:

• Degree or above in computer science or equivalent;
• 15+ years for more than IT system implementation services project(s) in relation to design and administrator of database
• He/she shall conduct the overall design and implementation of the database systems in the cloud environment for the System, including data analysis and modelling, database definitions and design, database replication and synchronisation, database performance tuning, database backup and recovery.
• At least nine (9) years IT experience including at least five (5) years in delivering one or more IT system implementation services project(s) in relation to design and administrator of database; and
• The functional/specialty experience shall cover one or more of the following areas:
•         - implementing database systems in cloud environment;
•         - implementing multiple replicas of the database with application and/or database level replication; and encryption of database content in cloud environment.