FOR ALL IT SOLUTIONS AND HR NEEDS

Responsibilities:

• Create the test plan/cases and strategy for system development and analyze the results.
• Execute and evaluate manual/automated test cases to locate bugs and regressions and ensure product quality is of a high standard.
• Develop, modify, apply, and maintain standards for software systems quality operating methods, processes, and procedures. 
• Conduct evaluation of software systems activities including requirements, design, development, documentation, integration, test, verification and validation.   

Qualifications:

• Bachelor’s degree or above in Computer Science or Relevant field. 
• At least 2+ year of relevant experience in QA/Software testing. 
• Skilled in product risk assessment, requirements management and tracing, defect tracking, configuration management techniques. 
• Excellent in communication and is a team player. 
• MUST be good command of English and Mandarin. 
• More Experience will be considered as Senior Quality Assurance Engineer.

Job duties:

• Ensure the completion of the maintenance activities to the highest quality level of planification, preparation, execution, and reporting.
• Ensure the full reliability of the infrastructures with the focus on continuity of services, energy efficiency and budgetary constraints.
• Use the BMS (Building Management System) and all available systems and do regular walkthroughs to keep up to date, at all times, the appropriate monitoring on site.

Duties include but not limited to

• Perform 24/7 shift duty to support mission critical data center operations.
• Strict adherence to safe work practices for all work activities, at all times.
• Strict compliance with physical processes and procedures.
• Conduct daily walk-through of facility documenting parameters such as power availability, temperature and humidity, alarm status, etc. for identification of discrepancies and trends.
• Provide hands on support for customer needs, includes installation/decommissioning of racks.
• Compile Method of Procedures (MOP), Standard Operating Procedures (SOP), Emergency Response Procedures (ERP) and preventive maintenance programs.
• Perform periodic technical and quality reviews of all MOP, SOP and ERP to ensure the most “up-to-date” techniques and safety guidelines are utilized as well as compliant with government regulations.
• Supervise contractors to ensure all maintenance activities are performed in accordance with approved MOPs and Vantage’s Mission Critical Facility work rules.
• Utilize internal CMMS to manage maintenance workflows and spare part inventory.
• Ensure availability targets are achieved and maintained for data centers and technical infrastructure for all Vantage Data Center facilities.
• Monitor and report load capacities of critical infrastructure to mitigate overload conditions during equipment failover between primary and redundant systems.
• Maintain a strong technical knowledge of the critical infrastructure design intent, sequence of operations, fault conditions and associated corrective action.
• Perform periodic site-specific crisis management drills to ensure full preparedness to respond effectively to an unplanned change-of-state event.
• Perform post event analysis includes report compilation, to establish root cause, lessons learned and implement mitigation and or remediation activities in a timely manner.
• Participate in operations and technical compliance audits and ensure timely completion of improvement plans.
• Actively contribute to all improvement actions in the site PUE.
• Work with Construction team to ensure construction activities do not impact operations, participate in commissioning activities, and drive timely closure of construction defects.
• Perform other services determined that are necessary to maintain and operate all mission-critical related infrastructure in an approved manner.

Physical Working Conditions

• The position is subject to extreme cold and extreme heat. Activities occur inside and outside.
• The position is subject to noise such as vibration and high volume of air movement.
• The position is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.

Requirements:

• Diploma/Degree in Electrical Engineering, Mechanical Engineering, or relevant discipline.
• At least 3-5 years working experience in building, electrical and / or HVAC operation and maintenance.
• Electrical and Mechanical Services Department (EMSD) issued Certificate of Registration of Electrical Worker (REW) Grade A and B as minimum; Grade C/H advantageous
• Experience in operating, maintaining, repairing, inspecting, and testing of electrical distribution systems including generators and UPS system, and or HVAC systems, and or Fire Systems and or building management/automation systems.
• Prior experience in Data Center operations or equivalent mission critical facility.
• Supervision of preventive and corrective maintenance activities.
• Locking out / making installations safe after incidents.
• Reactivation of circuit breakers in low-voltage electrical equipment.
• Readings and measurements on equipment.
• Ability to demonstrate a proactive approach and the capacity to generate new ideas.
• Problem solver.
• Proven skills in the use of software, such as, BMS, Computerized Maintenance Management Systems and MS Project.
• Prior experience with ISO and OHS/EHS control processes considered advantageous.
• Candidates must possess reliable transportation for reporting to work for shifts, or emergencies.

Duties:

• Liaise with Sales Engineer to understand customer order requirements
• Liaise with Facilities Management to develop cabinet or cage design, includes power and cooling
• Develop network cabling design, includes copper and or fiber cabling plus cross-connects
• Obtaining third party contractor and or vendor quotes, purchase requisition submissions
• Planning and scheduling of project work activities, includes obtaining all internal approvals
• Installation, termination and testing of copper and fiber cabling and or cross connects
• Tracking and reporting of project costs and schedules
• Quality inspections and records management
• Supporting Site Operations on general daily site activities as required
• Supporting Vantage’s clients through delivery of exceptional customer service
• Work under limited supervision, both independently and within a team environment
• Manage multiple one-time and/or ongoing projects
• Engaging with customers and providing them with world class customer service
• Frequent contact with external third-party contractors and vendors
• Ensure projects are completed on time, within budget and to high quality standards

Job Requirements:

• Diploma or equivalent in Telecommunications or relevant to the industry
• At least 3 years relevant experience in Telecoms industry
• Excellent knowledge on Fixed Telecommunication Network services preferred
• Experience working in a mission critical environment or data center preferred
• Self-motivated with strong problem-solving skills
• Good command of English, Chinese and Putonghua
• Skilled in Microsoft Office (Excel, Word, PowerPoint, Outlook)
• May be required to complete formal training in an area of specialty
• Travel is expected to be less than 5%, occasionally for training purposes