HOW CAN WE HELP YOU?
We solve the HR and IT needs of Corporations and individuals before they become problems.
JOB SEEKERS
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SERVICES
Staff Recruitment and Secondment
- Let ELEE Consulting provide the right talent for your team.
- Staff Outsourcing, Staff Insourcing
IT Consulting
- Solving the IT needs of corporations and individuals
- Hardware, Software, Networks, Mobile, Helpdesk Consulting Services
Strategic Project Management
- We help you formulate the right strategy to stay ahead of the competition.
OUR CLIENTS INCLUDE
- Government Departments & Agencies
- Large Enterprises and SMEs
- Financial Institutions
- Educational Institutions
- Major IT Systems Integrators
Latest Opportunities
Job duties:
| Lead, mentor, and manage a team of at least 10 business analysts/developers to ensure the successful delivery of business reconciliation, internal data quality check and technical health check. Utilize in-depth knowledge of MPF regulations, operations, and industry practices to guide the team and inform project decisions. Ensure compliance with relevant MPF guidelines and standards in all business activities. Oversee the planning, execution, and completion of deliverables of the team, ensuring they are delivered on time and within scope. Coordinate with various stakeholders, including management, clients, and regulatory bodies, to align goals and expectations. Develop and present detailed business reconciliation specifications and SQL scripts. Collaborate with IT and other departments to implement effective solutions. |
- Prioritize tasks and manage multiple tasks simultaneously to meet tight deadlines.
Requirements:
| Bachelor’s degree in Business Administration, Finance, Information Technology, or a related field. Advanced degree or relevant certifications (e.g., PMP, CBAP) preferred. At least 8 years’ working expertise in the Business Analyst role, with at least 2 years’ experience as team lead Business knowledge in MPF scheme operations is highly preferred Proven working experience in data migration is highly preferred Experience in program development using SQL is preferred Experience in system development lifecycle and system integration is preferred Strong Oracle SQL/ programming skills Strong analytical and problem-solving skills. Strong leadership and people management abilities. Exceptional verbal and written communication skills. Proficiency in project management software and business analysis tools. Ability to work under pressure and manager multiple priorities Successful candidate will be employed under 1-yr contract based |
Job Features
| Job Category | IT |
Job duties: Lead, mentor, and manage a team of at least 10 business analysts/developers to ensure the successful delivery of business reconciliation, internal data quality check and technical health c...
Job Description:
- Hands-on experience in the design and development of applications using java spring boot and SQL developer Oracle
- Collaborating with stakeholders to gather and document system requirements.
- Conducting feasibility studies and cost-benefit analysis to determine the best technology solutions for the organization.
- Designing, developing, and implementing software systems and applications.
- Conducting system testing and troubleshooting to ensure functionality and performance.
- Providing technical guidance and support to development teams during the implementation phase.
- Evaluating existing systems and recommending improvements or enhancements.
- Creating system documentation, including user manuals, technical specifications, and training materials.
- Collaborating with cross-functional teams to ensure seamless integration of systems across different departments or business units.
- Monitoring system performance, identifying bottlenecks or issues, and implementing necessary solutions or optimizations.
- Keeping up-to-date with industry trends and advancements in technology to recommend innovative solutions for the organization.
- Managing & Mentoring junior developers in best practices for system analysis and design.
Requirements:
- Bachelor's degree in Information Computer Science, Business Analytics, Statistics or related disciplines
- 5-8 years of experiences in system development with hands-on SQL, ETL and PowerBI experiences
- Strong business senses
- Excellent in problem-solving and detail-minded, and work as a team
- Proactive, independent, and quick learner.
- Familiarity with the Software Development Life Cycle (SDLC)
- Strong communication skills in both verbal and written English and Chinese (Cantonese and Mandarin)
Job Features
| Job Category | IT |
Job Description: Requirements:
Job Duties :
- Handle general enquiries, billing enquiries, and complaints via calls and email in a professional and customer-focused manner, demonstrating solid experience in complaint handling.
- Lead and coach team members in managing difficult cases, providing guidance on de escalation techniques, communication skills, and complaint resolution standards.
- Liaise and collaborate with internal and external teams to ensure customer issues and public users’ requests are resolved efficiently and within agreed timelines.
- Handle team administrative and clerical tasks, including user account administration, FAQ and knowledge base updates, and financial or billing records, ensuring accuracy and continuous improvement.
- Monitor service quality and key performance indicators, prepare simple reports or case summaries, and recommend improvement actions for recurring issues or complaint trends. Handle escalated cases, acting as the main contact point for critical complaints and ensuring proper follow up until closure.
- Support the supervisor/management in planning shift arrangements, task assignment, and on the job training for junior team members when required.
- Perform any ad hoc assignments or projects related to service enhancement and operations improvement as required.
- Work shifts in a 24 hours x 7 days environment (including weekends and public holidays), averaging 40 working hours per week.
Requirements:
- Good spoken English, Cantonese and Putonghua.
- Customer-oriented with passion, patience, and caring attitude.
- Good interpersonal and communication skills.
- Knowledge in MS Office including Word, Excel, PowerPoint & Outlook and Chinese Typing.
- A team player with positive attitude, proactive, detail and result oriented mindset, fast learner.
Job Features
| Job Category | Clerical |
Job Duties : Requirements: