Technical Specialist (Unix/ Linux/ AIX) (Ref : ET_AT_TS)

RESPONSIBILITES

• Ensure all Midrange systems are operating in a stable and effective environment to meet with all Services Level Agreement
• Perform regular upgrade and update for all Midrange software to ensure adequate support
• Implement technical projects to fulfil Atos and customer standards and requirements
• Study and accept new application systems, provide recommendations from operational point of view and assist the customer systems development section on system design and establishment
• Perform operation fault analysis and provide recommendations to improve the production batch window
• Update regularly on software inventory and maintain up-to-date local system configuration
• Collect system performance information and generate performance reports
• Provide 7 x 24 support in conjunction with other services supporting parties, deliver technical support and day-to-day services to meet with customer requirements and Services Level Agreement
• Take problem ownership and follow up through problem escalation procedure for all critical problems
• Ensure day-to-day change requirements from customer are implemented in a timely and professional manner 
• The occasionally onsite support in Data Center for server installation or incident recovery is required.

REQUIREMENTS

• Degree holder in IT or related disciplines
• Minimum 3 years relevant experiences
• Certified in Linux, AIX, Solaris is an advantage
• Experiences of Linux, AIX, Solaris, vSphere, Networker, VCS clustering and BMC Control-M are an advantage
• Knowledge of ITIL is an advantage
• Strong operational background in Midrange platform.
• Good communication and interpersonal skill
• Good command of written and spoken English & Chinese
• Have to be a good team player