Full Time
Hong Kong
RESPONSIBILITES
- Deliver daily technical support and implement projects to Windows Servers and virtualization infrastructures
- Follow change management process
- Follow incident and problem management process including problem isolation, service resumption, diagnosis, root-cause analysis & reporting
- Handle customer requirements including end-to-end implementation, on-going support and documentation
- Communicate with customers, vendors and internal support teams for project implementation and other technical support
- On-call support to customers in case of incidents
REQUIREMENTS
- Degree holder in IT or related disciplines
- Minimum 4 to 6 years of relevant experiences
- Experience in managing Windows servers, VMware & MS/VCS Clustering
- Familiar with Dell, HP and IBM servers
- Good knowledge in ITIL
- Certified MCP, MCSE, MCITP, VC5 an advantage
- Experience in PowerShell scripting, MS Hyper-V, MS Exchange, SharePoint or Active Directory an advantage
Job Features
| Job Category | IT |