Senior Systems Specialist

Full Time


  • Design, create and assign backup plans on a per client/device type basis
  • Provide daily 3 level technical support and troubleshooting in enterprise Backup (TSM, VERITAS NetBackup, Veeam..etc) and native OS backup.
  • Provide daily level 3 level technical support in dedupe storage appliance and tape storage.
  • Provide the upgrade and tuning on the backup infrastructure.
     You should possess strong analytical skills and a demonstrated ability to troubleshoot problems.
  • Provide consistent feedback to upper management regarding customer issues, challenges, risks, and status of engagements.
  • Perform critical incident response, troubleshooting, and remediation activities during outages or periods of performance degradation
  • In-depth understanding of ITIL Processes , specifically Change , Incident and Problem Management
  • Develops and deploys training, documentation, and communication of disaster procedures.
  • Develops service level recovery standards and agreements with clients.
  • Manage the backup and DRS (Disaster Recovery Service) team in APEA
  • On-call support required to provide support services as required


  • Degree holder in IT or related disciplines is a must
  • Minimum 5 years of relevant experiences
  • Hands on experience in managing enterprise Backup (TSM / VERITAS NetBackup / Veeam) application, tape library, dedupe storage appliance and SAN & NAS Storage is a must
  • Hands on experience in deployment and supporting large scale backup environment, enterprise storage and HCI are preferable
  • Experience and a good understanding of Unix, Microsoft and VMware administration
  • Excellent communication skills
  • Strong leadership and organizational abilities to give the team direction
  • Good command of spoken and written English

Job Features

Job CategoryIT

Apply Online

A valid email address is required.