To oversee the administration needs of projects and programs to support overall governance and effective performance management.
Responsible for supporting a common set of best practices, principles and templates for managing programs as well as tracking and reporting on Program health.
To contribute to the achievement of business plan objectives and the efficiency and effectiveness of the organization by:
a) Assisting the Head of PMO and Head of Delivery in providing support and administrative duties for the PMO office
b) Coordinating PMO processes, systems/tools and ensuring governance is adhered to and that reporting is actioned by Program/Project Directors/Managers
c) Coordinating PMO activities including coordination of the PMO SharePoint site, Program Management tools, mailbox, calendar and assisting with development/delivery of Program learning and development workshops
d) Supporting the Program team in driving the organization towards:
i. interpreting the strategy into targeted initiatives
ii. translating the initiatives into achievable programs and/or projects
iii. scheduling the portfolio of projects (through an overall program plan)
iv. coordinating information and program / project reporting
v. understanding the impact of overall programs across organization business and operating models
vi. supporting maintenance of Program tools and methodologies.
Responsibilities in PMO:
a) Assist the Head of PMO and the Head of Delivery by coordinating Governance activities and initiatives to improve capability, including developing training material, communications and the analysis of information
b) Organize (and schedule) Program meetings with Boards, Steering Groups, Program/Project Directors/Managers and other Program stakeholders. Support preparation of materials for meetings and ensure distribution in a timely manner
c) Assist the Head of PMO in compiling Program status reports
d) Maintain accuracy of Program plan
e) Regularly update program risks, assumptions, issues and dependencies (RAID) logs
f) Support Head of PMO with Program/Project Health Checks
g) Maintain PMO documentation and knowledge management across all PMO systems, processes and platforms (including SharePoint and Program Management tool) and champion best practice