technical support x 2 (gov dept)

Job Responsiblities: 

• Provide helpdesk service to handle the client support calls (shift duty is required)
• Coordinate with both internal technical support and external vendor(s) for handware support arrangement and schedule;
• Follow and update the status of incident logs;
• Provide 1st tier technical support for desktop PC and networking.

Requirements:

• Diploma / Higher Diploma holder in Computing or equivalent;
• Fresh Graduates are welcome
• Good in verbal and written communication in English and Chinese.
• Knowledge in MS Windows and PC Support skill set. 
• Successful candidates will be employed by 1-year contract based.