System & network engineer x 2

Full Time
Hong Kong

Job Highlights:

  • Provide technical support on system/network related IT equipment
  • Participate in system/network implementation projects
  • To perform diagnosis and troubleshooting on system/network related issues
  • Provide daily operational BAU support & administrative tasks
  • Perform hardware/software installations, including end-user-computing devices


Job Description:

  • Hands on experience in IT network environment
  • Technical knowledge in TCP/IP, HTTPS, LAN/WAN and other related areas
  • Hands on experience in Cisco enterprise grade products
  • Perform first level troubleshooting, understand the escalated technical issues, identify the root cause and escalate to 2nd line support team
  • Provide daily operational BAU support and system administration according to the company standard
  • Perform computer installations and hardware/software configurations on desktop, laptop, and mobile devices, and day-to-day support covering end-user desktop & business applications
  • Perform systems and network monitoring and routine hardware/software maintenance and other system administration tasks
  • Manage IT Inventory and support IT procurement and maintain proper records
  • Provide VIP video conference setup and standby support
  • Provide desktop/end-user training to users as required
  • Assist other IT projects and provide non-office hour support as needed


  • Degree holder in information technology, computer science or other related disciplines
  • With at least 2-3 years of experience working in related positions
  • In depth experience in setting up and managing server platform and network appliances
  • Experience in storage devices is preferred
  • Good knowledge in Server, VMware, PC, and LAN / WAN and networking equipment
  • Good understanding in Windows OS, Office 365, Microsoft Applications, Active Directory, Exchange, Skype for Business, Mobile Device Management Support, Patching software, MS Teams, etc.
  • Be able to work independently with good team spirit
  • Quick in response and reaction time
  • Possess excellent communication skills in English and Chinese, Putonghua is an advantage

Job Features

Job CategoryIT

Apply Online

A valid email address is required.