Full Time
Job Duties
- Handle after-sales service for customers, greet visitors and guests in a professinal manner
- Handle customer inquiries/complaints vis e-mail or phone
- Handle incoming and outgoing mails, and deal with courier matters
- Maintain good relationship with customers
- Perform general clerical and administrative support to cuatomer service team
Requirements
- Diploma or above with at least 1 year working experience in customer service industry
- Strong customer-oriented mind-set with excellent communication and interpersonal skills
- Proactive, independent and responsible
- Familiar with various MS Office applications including Word and Excel
- Good command of spoken and written English and Chinese, Mandarin is a plus
Job Features
Job Category | Clerical |