HOW CAN WE HELP YOU?
We solve the HR and IT needs of Corporations and individuals before they become problems.
JOB SEEKERS
Submit your CV
SERVICES
Staff Recruitment and Secondment
- Let ELEE Consulting provide the right talent for your team.
- Staff Outsourcing, Staff Insourcing
IT Consulting
- Solving the IT needs of corporations and individuals
- Hardware, Software, Networks, Mobile, Helpdesk Consulting Services
Strategic Project Management
- We help you formulate the right strategy to stay ahead of the competition.
OUR CLIENTS INCLUDE
- Government Departments & Agencies
- Large Enterprises and SMEs
- Financial Institutions
- Educational Institutions
- Major IT Systems Integrators
Latest Opportunities
Job duties:
- Join Workplace Services team to plan and manage IT end-user services projects.
- Communicate with business users to understand their requirement and recommend appropriate IT end-user services solution
- lead a team of technical staffs and vendors to design and implement IT end-user services solutions
- Coordinate with end-users on the rollout of IT end-user services
- Provide training and advices to users
- Provide training and advices to users
- Provide support to VIP users.
- Manage and review IT helpdesk and end-user support service perfomance
- Manage IT services management (ITSM) processes such as Incident and Problem management
- Perform SLA review with service vendors
- Design and manage continuous service improvement program for IT helpdesk and end-user support services
- Self-motivate, able to work independently and under pressure.
- Good problem solving and analytical skill.
- Good interpersonal and communication skills in both written and spoken English / Chinese.
Requirements:
- Degree in Computer Science / Information Technology / Information Systems or a related discipline.
- 5 years of working experience or above in IT end-user services and project management.
- experience in supporting sizable and complicated end user workplace is an advantage.
- Self-initiative and work with passion and a can-do attitude.
- Able to work independently and under pressure to meet deined schedule / deadline.
- Good team player.
- Sound problem solving and analytical skill.
- ITIL certifications.
- Good interpersonal and communication skills in written and spoken English and Chinese preferably including Putonghua.
**Successful candidates will be employed under 1-year contract-based.
Job Features
| Job Category | IT |
Job duties: Join Workplace Services team to plan and manage IT end-user services projects. Communicate with business users to understand their requirement and recommend appropriate IT end-user service...
Job Description:
- PC H/W and S/W troubleshooting, diagnosis, repair and parts replacement
- PC service restoration
- Provide technical support and perform problem analysis and resolution for issues on end user devices (e.g. desktop PC, laptop, mobile)
- Backup and restore of user data
- PC O/S upgrade, software installation and configuration
- PC installation and user data migration
- Workplace PC Accessories Installation and Service
- Video Conferencing IT Support
Qualifications
Required Skill:
- IT Knowledge with preferable 3-5 working experience
- Less experience will also be considered
- PC repair knowledge
- Common OA software knowledge
- Software and driver installation experience
- Customer-oriented service attitude
- Process adherence
- Working schedule: working hours is 44.5hr per week. Perform duty on alternate Sat half day
Job Features
| Job Category | IT |
Job Description: PC H/W and S/W troubleshooting, diagnosis, repair and parts replacement PC service restoration Provide technical support and perform problem analysis and resolution for issues on end ...
Requirements:
- Degree or Higher Diploma in Information Technology, Computer Science or equivalent
Job Requirements:
- Provide support to new IS/IT Projects
- Change, Problem and Incident Handling
- Assist in system upgrade, administration, and documentation update.
- Assist in problem analysis, report, and providing solutions to incidents.
- Assist in managing, troubleshooting and supporting IT infrastructure with following technical background and knowledge on majority of followings areas:
o Database Servers (SQL Server 2008 and above) cluster and Always-on o Microsoft Windows Server (2008 and above) and clusters
o Microsoft Azure support including IaaS, PaaS, APIM, etc.
o System Center Configuration Manager (SCCM) 2007 or above o VMware virtualization platform
o System Programming skill using PowerShell, shell script, etc.
Attributes / Working Experience:
- Minimum 3 years experiences in IT Infrastructure and end-user support.
- Self-initiative and work with passion and a can-do attitude.
- Able to work independently and under pressure to meet defined schedule/deadline.
- Good team player.
- Sound problem solving and analytical skill.
- Good interpersonal and communication skills in written and spoken English and Chinese preferably including Putonghua.
- Experience in supporting sizeable and complicated IT infrastructure is an advantage.
- Possession of related IT certification is an advantage.
Requirements: Degree or Higher Diploma in Information Technology, Computer Science or equivalent Job Requirements: Provide support to new IS/IT Projects Change, Problem and Incident Handling Assist in...