FOR ALL IT SOLUTIONS AND HR NEEDS

Job Responsibilities:

• Provide deskside / workplace IT technical support and troubleshooting for users in a timely manner
•  Support logistical arrangements for meetings and events (video-conferencing, conference calls)
• Handle requests/incidents/problems raised in the Information Technology Service Management request / incident reporting system, and prevent future recurrence
• Handle the IT hardware and software purchase requisition matters based on the procedure of IA
• Maintain accurate inventory records of IT hardware equipment and software items
• May need to support 2 offices by rotation, if required
• Undertake ad-hoc duties as assigned by line manager

Requirements:

• An associate degree or a higher diploma in Computer Studies / IT / related disciplines
• At least 1 year’ relevant working experience in IT support
• Working knowledge and seasoned trouble-shooting experience with a variety of software, hardware, and applications
• Experience in supporting video and voice conferencing activities including Zoom meeting, Microsoft Teams meeting, Cisco Webex meeting. (might have to support VC after office hour, based on roster)
• Experience in supporting Microsoft Windows 10, Microsoft Office, Microsoft Outlook etc
• Mature, good customer service skills and team-oriented attitude
• Good communication skills in English and Chinese
• Analytical skills and multi-tasking ability

Job Responsiblities: 

• Provide helpdesk service to handle the client support calls (shift duty is required)
• Coordinate with both internal technical support and external vendor(s) for handware support arrangement and schedule;
• Follow and update the status of incident logs;
• Provide 1st tier technical support for desktop PC and networking.

Requirements:

• Diploma / Higher Diploma holder in Computing or equivalent;
• Fresh Graduates are welcome
• Good in verbal and written communication in English and Chinese.
• Knowledge in MS Windows and PC Support skill set. 
• Successful candidates will be employed by 1-year contract based.

工作內容:  完成整套賬務及處理各類涉稅事項；熟悉所申報貨物的基本情况，對申報內容和有關資料的真實性、完整性進行合理審查；負責進出口貨品的報關、查驗及各種單證的批核和製作，熟悉國內外來料加工流程；核銷單及相應檔案及時收回；妥善保管海關核發的相關檔案 

工作/學歷要求: 最少2-3年相關工作經驗, 能獨立處理全盤報關程序, 懂熟香港國內及海外報關流程, 熟悉一般船務文件, 能在壓力工作, 工作態度認真,謹慎準確, 需用普通話跟國內上司同事溝通  

Job duties: Complete set of accounts and handle tax-related matters; Familiar with the basic situation of the declared goods; Responsible for customs declaration and inspection of import and export documents; Take back the verification form and corresponding documents in time; Keep the relevant documents issued by the customs 

Requirements: At least 2-3 working experience in handling customs declaration independently, familiar with custom procedure of Hong Kong, China & overseas, knowledge of handling general shipping documents, able to work under pressure, be accurate, detail-minded, able to communicate with the Chinese Director & colleagues by Mandarin.